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Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

About Ca’ Pesaro

What is Ca’ Pesaro?

Ca’ Pesaro is Venice’s museum of modern and contemporary art, housed in a 17th-century palace overlooking the Grand Canal.

Where is Ca’ Pesaro located?

The museum is in the Santa Croce district at Santa Croce 2076, 30135 Venice, a short walk from San Stae and Rialto.

What are the opening hours?

From April to October, the museum is open 10:00 AM–6:00 PM.
From November to March, it is open 10:00 AM–5:00 PM.
Closed on Mondays.

How long does a visit take?

Most visitors spend 1–2 hours exploring the galleries and temporary exhibitions.

Does Ca’ Pesaro have a café or restaurant?

No, there is no café inside the museum, but many cafés and restaurants are located nearby in the San Polo and Santa Croce districts.

Is Ca’ Pesaro fully accessible?

The museum offers lifts, step-free access to the main galleries, and wheelchairs upon request, depending on availability.

Can I take photos inside the museum?

Photography without flash is generally allowed, though rules may differ for temporary exhibitions.

How do I get to Ca’ Pesaro?

The easiest option is the vaporetto. The nearest stop is San Stae (Line 1), only a few minutes’ walk from the museum.

Do I need to book tickets in advance?

Advance booking is recommended, especially during weekends and peak travel seasons, to secure your preferred visiting time.

Is this the venue’s official website?

No. This website offers official tickets to Ca’ Pesaro but is not the venue’s official website.

Need more help?

Contact us

This website sells official tickets for this venue. Please note, however, that it is not the official website of the venue.

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